How Realtors Can Support Buyers During National Moving Month

May is National Moving Month, a time when moving trucks are scarce, cardboard boxes are stacked to the ceiling, and new homeowners are juggling packing tape, paperwork, and emotions all at once.

As real estate professionals, we often focus so much on getting to the closing table that we forget: the real customer experience happens after the sale. What you do in those post-closing weeks can be the difference between a one-time client and a lifelong customer who refers you again and again.

So, how can you stand out, add real value, and build long-term trust during the busiest moving season of the year?

Let’s break it down 👇

✅ 1. Encourage Customers to Book Movers Early

May kicks off the peak moving season, and movers, trucks, and even packing supplies book out quickly. The moment your customer goes under contract is the moment the moving prep should begin.

Here’s what to remind them:

• Book their movers or rental trucks ASAP—dates fill up fast
• Start packing little by little, one room at a time
• Stock up on supplies like boxes, tape, and bubble wrap
• If possible, plan time off work or childcare ahead of moving day

Why it matters: You’re giving them peace of mind and positioning yourself as someone who thinks ahead—a huge trust-builder.

✅ 2. Help Them Set Up Utilities and Change Their Address

One of the most stressful post-closing realities is showing up to a new home… and realizing the lights won’t turn on.

This is your moment to shine with proactive guidance. Include a utilities + address change checklist in your follow-up communications. It should cover:

• Setting up water, electricity, and gas
• Scheduling internet and cable
• Coordinating trash and recycling pickup
• Submitting a change of address with USPS
• Updating banks, insurance, and any subscriptions
  

Pro Tip: Create a pre-made PDF or checklist template branded with your name—it’s a simple, thoughtful touch that keeps you top-of-mind and positioned as a full-service advisor.

✅ 3. Share Your Trusted Local Vendor List

The ink is dry on the closing papers… but the honey-do list is just getting started.

Your customers are going to need:

• A reliable handyman for those quick fixes
• A trustworthy cleaning crew to prep before or after move-in
• A local landscaper, painter, locksmith, or even a dog walker

Don’t let them waste hours on Google reviews. Share your curated vendor list and make their life easier.

This does three things for your brand:

1. It saves them time and stress
2. It shows you’re connected and resourceful
3. It positions you as the agent who cares beyond the transaction

✅ 4. Celebrate Their New Chapter

Moving into a new home is emotional. It marks a new beginning, and even the smallest recognition of that can leave a lasting impression.

A few thoughtful ways to show you care:

• 🎁 Deliver a moving-day survival kit (think: snacks, paper towels, water bottles, and a welcome note)
• ☕ Send a gift card to a local coffee shop or takeout favorite
• 📝 Write a personalized card or drop off a branded housewarming gift
• 👋 Stop by to say hello after move-in day

Why it works: These moments feel personal. They show your customers that they weren’t just a transaction, and they’ll remember you for it.

👏 Final Thoughts

Being a great agent isn’t just about getting people to the closing table—it’s about guiding them through every step of their transition.

During National Moving Month (and beyond), take the opportunity to show your customers that you’re with them after the keys are handed over. It’s this level of care that builds relationships, generates referrals, and creates a reputation that truly sets you apart.

Let’s not just close homes—let’s open doors to deeper connections, better experiences, and lifelong trust.

💬 Realtors: How do you go above and beyond for your customers post-close? Drop your best ideas or go-to tips below—we can all learn from each other.